There are four ways in, depending on why you are here. Pick the one that fits
and we will get it to the right person. We are a small team in Cork, so a reply
comes from a person rather than a queue.
If this is urgent, please do not use this page
EaseTalk is not an emergency or crisis service and nobody monitors this
address out of hours. If you need urgent help, contact your GP or your
treating clinician, or call the emergency services on 112 or 999.
Ways to contact EaseTalk
If you want to use EaseTalk
EaseTalk is in clinical pilot, so access runs through the therapists and
services we work with. If you are already seeing a speech and language
therapist, tell us who, because linking to them is how the app is meant to be
used. If you are not, get in touch anyway and we will tell you where things
stand.
Demos, pilot conversations, clinical governance questions, and anything about
how the portal works. Bring your data protection questions to this one too,
we would rather answer them before a pilot than during it.
This is the route for a request under the GDPR: access to your data, a copy of
it, correction, erasure, restriction, objection, or withdrawing a consent you
gave. It is the same address named in our privacy policy, and it is the
working route because the app's own export and delete buttons were removed.
Please put Data request in the subject line and tell us the
email address on your account. We respond within one month, as Article 12(3)
requires, and we will tell you if we need the two month extension. To reach a
named person directly, use
mfaggiani@ucc.ie.
This form does not send anything by itself. It opens your own email app with
the message written out, so you can see exactly what is being sent and to
whom. Nothing you type here is stored by this website.
Where we are
Cork, Ireland.
EaseTalk is developed at University College Cork, Western Road, Cork, Ireland. For anything relating to your personal
data, please use the privacy route above so it reaches the right place and is
logged properly. Your data itself is stored in Ireland, in Microsoft Azure's
North Europe region, and stays inside the EU, as
the privacy policy sets out.
You also have the right to complain to the Data Protection Commission, the
Irish supervisory authority, at
dataprotection.ie,
or to the supervisory authority where you live.